Key Rules That Govern Your Account
When you open an account with us, you confirm that you meet the eligibility requirements for your region and that all account details you provide are accurate. You may hold only one account — duplicate accounts are subject to closure and any pending withdrawals may be
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withheld pending review. Deposits made via bKash, Nagad, or Rocket are credited once our system confirms the transaction on our end; if a transfer does not reflect within the expected window, contact our support team with your transaction reference number before retrying. Withdrawals follow a verification
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step where your account wallet and identity are checked against your registration details — a Nagad or Rocket number that does not match your registered name will delay processing until the mismatch is resolved. We reserve the right to suspend access to any account where there
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is evidence of fraudulent activity, multiple account use, or misuse of any active promotion. Any funds deposited in breach of these terms may be forfeited. We may update these terms from time to time; continued use of the platform after a published update means you accept
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the revised version. If any section of these terms conflicts with local law in your region, local law takes precedence and that section is read down accordingly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.