Reference

How 55zz Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you use your 55zz account, how we use it, and what rights you hold over it.

Account data protectedbKash, Nagad, Rocket wallet privacyYour data rights explainedNo data sold to third parties
55zz How 55zz Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

We apply SSL encryption across every page of 55zz — from your login screen to your bKash or Nagad deposit confirmation. Account passwords are stored as hashed values; we never see your raw password. Your wallet transaction history and personal details are held on secured servers with access restricted to authorised operations staff only. We review our data retention schedules regularly and delete inactive account data in line with the applicable rules of your eligible region.

SSL Encryption

Every connection to your 55zz account uses SSL encryption, including payment pages where your bKash, Nagad or Rocket details are submitted for processing.

Account Security

Login attempts trigger OTP verification to your registered mobile number. Unusual activity from an unrecognised device is flagged before access is granted.

Data Retention

We keep your account data only as long as necessary. When an account is closed, personal records are deleted or anonymised in line with the law of your eligible region.

Your Rights

You can request a copy of your data, ask us to correct inaccurate records, or ask us to delete your account data. Contact support with your registered mobile number to start the process.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you have a question about how we handle your personal information, or you want to request access to the data we hold on your account, our support team is the right place to start. You can reach us through live chat inside your 55zz account dashboard, by email at the address listed in your account settings, or through our help centre. We aim to respond to all data-related requests within a reasonable period and will confirm receipt as soon as your message arrives.

Team online

Live Chat

Open your account dashboard and start a live chat session. Reference 'privacy request' so the team routes your message to the right person immediately.

Email Support

Send your data request to the email address shown in your account settings page. Include your registered mobile number for faster account verification.

Help Centre

Our help centre has a dedicated privacy section where you can submit a formal data access or deletion request and track its progress through your account.

Common Questions About Your Privacy at 55zz

These are the questions we hear most often from account holders about how their data is managed, what rights they have, and what happens to their information when they use bKash, Nagad or Rocket to transact on the platform.

We collect your name, contact details, registered mobile number and the payment method you link — bKash, Nagad or Rocket. We also log session and device data to verify logins and protect your account from unauthorised access.

We share payment references with bKash, Nagad or Rocket only to complete and verify your transaction. We do not pass your financial details to advertisers or unrelated third parties under any circumstances.

Open a live chat session inside your account dashboard or email us using the address in your account settings. Quote your registered mobile number so we can locate your records and respond without delay.

Yes. Submit a deletion request through the help centre or via live chat. We will process it in line with the data-retention rules of your eligible region and confirm once your records have been removed or anonymised.

Cookies help us keep your session active and remember preferences like your preferred language. You can manage or block cookies through your browser settings at any time, though some account features may not work without them.

This policy applies to all accounts in supported eligible regions. Whether it applies to you depends on your local law and whether 55zz is available in your area. Check eligibility before opening an account.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.